Legal notice
Everglow Pets — Legal Notice & Website Disclaimer
1. Corporate Identity & Ownership
This website, located at everglowpets.shop (the "Site"), is owned and operated by Everglow Pets. All content, software, features, tools, design layouts, digital rendering pipelines, and products available on this Site are the property of Everglow Pets and are protected under international copyright, trademark, and intellectual property laws. By accessing or using this Site, you agree to comply with all applicable legal requirements and our Terms of Service.
2. Intellectual Property & Custom Imagery Permissions
All text, graphics, branding elements, logo layouts, product videos, marketing creative, and audio selections used on this platform are proprietary to Everglow Pets.
User-Uploaded Content: When you submit or upload digital imagery, video assets, or reference files of your pet to our platform for custom hologram generation, you retain ownership of your original files. However, you grant Everglow Pets an irrevocable, royalty-free, worldwide license to process, alter, and digitize those materials for the sole purpose of fulfilling your order.
Third-Party Rights: You represent and warrant that you hold all necessary copyright and trademark permissions for any imagery you upload. Everglow Pets explicitly disclaims liability for any legal disputes or intellectual property infringements arising from unauthorized media files provided by users.
3. Product Presentation & Technical Disclaimer
We strive to represent our custom products with the highest possible accuracy. However, the Pet Hologram Memorial Box is an interactive device utilizing specialized software, high-definition displays, and physical housings.
Renderings vs. Reality: Digital mockups, promotional video creatives, and online graphics are intended for illustrative purposes. Final physical viewing angles, illumination, custom color tones, and holographic display output can be affected by ambient lighting conditions and individual screen variations.
Asset Limitations: The precise replication of specific pet markings is dependent on the quality, lighting, and resolution of the source photographs you upload. While our team employs diligent artistic standards, ultimate product performance is bounded by user-supplied media variables.
4. Third-Party Service Integrations
Everglow Pets is an independent direct-to-consumer store hosted on the Shopify e-commerce engine.
Platform Separation: Shopify provides the underlying checkout infrastructure, hosting architecture, and payment gateways for our Services. You acknowledge that Shopify is not a party to the individual sales agreement between you and Everglow Pets.
Limitation of Endorsement: Any integration with external applications, shipping couriers, tracking platforms, or financial institutions does not imply an endorsement of their operations. Your interactions with third-party tools are bound by their respective legal policies.
5. Limitation of Liability & Consumer Rights
To the maximum extent permitted by applicable law, Everglow Pets, its officers, employees, suppliers, and digital designers shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use of, or inability to use, our physical hardware or custom digital assets.
This legal shield protects our operational team from claims involving shipping delays, minor visual deviations from product previews, or emotional dissatisfaction with custom memorial assets. Genuinely damaged hardware items or incorrect fulfillment orders are protected and resolved exclusively according to our published Return & Refund Policy.
6. Governing Law & Jurisdiction
This Legal Notice, along with your access to and purchase of items from this Site, shall be governed by, interpreted, and construed in accordance with the laws of the jurisdiction where Everglow Pets is legally headquartered. Any formal dispute, claim, or litigation arising from your use of the Services must be resolved within the appropriate venue and courts of that designated jurisdiction.
7. Statutory & Contact Details
If you have any questions, legal notices, or compliance inquiries regarding this document, please communicate with our support team using the official channels designated below:
Brand Entity: Everglow Pets
Contact Email: hello@everglowpets.shop
Compliance Correspondence: All formal requests, digital asset inquiries, or policy concerns must be directed to our monitored inbox at hello@everglowpets.shop to guarantee prompt processing.